Target Helpdesk Software Update – 3.4.2.27086 (Change Control Release)

Posted on 15 December 2010 by targethelpdesk

Software version 3.4.2.27086

– Email templates by SLA – so admins can now setup SLA-specific systematic email templates according to SLA (within SLA maintenance)
– added support for IMAP email over SSL
– redesigned stats by date processing to improve efficiency of resources used on large volume databases
– adjusted earlier upgrade default cache setting from 30 days data dashboard snapshot to 180 days

About targethelpdesk

Matt Allen founded Target Helpdesk Software Ltd and it was Matt who also developed the company's flagship product Target Helpdesk.

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