Software version 3.4.4.37767
– rewritten csv import as odbc driver not compatible on Windows 7
– fixed some anomolies with summary list refreshes (e.g. open list did not remove an entry when status had changed via main ticket screen)
– added category change on right-click at summary screen for quick categorisation of tickets- revised ticket summary refresh for optimisation on refresh request or following (context menu) update
– desktop takes account of client web sessions when checking user login session availability
– Online 2.2011.11.1 kb app available
– Online 2.2011.9.1 added category display and selection update on ticket summary page for fast ticket categorisation
– Online 2.2011.6.3 enabled direct access to ticket from url after login
– Online 2.2011.6.2 beta release includes enhanced styling, fyi, client and organisation ticket list
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