Category Archives: features
Getting Started with LiveReports
LiveReports is a Target Helpdesk Add-in for those who want to harness the power of creating customised reports tailored to specific requirements. Whether you are interested in the last 5 requests submitted to the helpdesk, the most frequent client to your … Continue reading
Get Smart with Target Helpdesk Mobile
Go Mobile with Target Helpdesk Software Mobile Edition Target Helpdesk Software have extended the reach of on-hand service and helpdesk information with TargetHelpdeskMobile. Field-techs and account managers can now send-and-receive updates between the Target Helpdesk system and their Windows … Continue reading
Your Helpdesk Email Service
Target Helpdesk comes complete with a back-end service which is your silent agent that looks after both inbound and outbound emails as well as some other auxillary tasks such as search indexing and statistical crunching. Inbound and outbound email processing … Continue reading
The Value of Helpdesk Software Surveys
Target Helpdesk Software offer fully integrated Survey Management Software as an Add-In to Target Helpdesk. The classic use of surveys is to include a client satisfaction survey link in email communications to help gather views on satisfaction and perception of … Continue reading
Email Instructions – Feature Hint
Not every feature Target Helpdesk Software develop is well publicised or sold. One such feature is “Email instructions” which are commands you can send by email to control the state of a request in the system. So, as well as … Continue reading
Target Helpdesk Software Weblog 
You must be logged in to post a comment.