Category Archives: General

TargetHelpdesk Online – Intro information

Posted on 13 May 2011 by targethelpdesk

TargetHelpdesk Online Supports the following primary functions * Helpdesk operators * Client Access * Surveys * XML Gateway Compatibility. TargetHelpdesk Online is cross-browser compatible and tested on the follow browsers * Google Chrome * Safari * FireFox * Opera * … Continue reading →

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Target Helpdesk on Windows 7

Posted on 7 May 2009 by targethelpdesk

 Our tests show Target Helpdesk running on Windows 7 RC1! This, just like Target Helpdesk’s ability to run on Vista at the outset is down to its 100% Microsoft .NET managed code-based design.

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Helpfile update!

Posted on 26 January 2009 by targethelpdesk

We have been busy documenting and creating more reference material to make it quicker and easier for you to find out about more features of Target Helpdesk! Check out the updated online help guide. Target Helpdesk Software are also pleased … Continue reading →

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The Value of Helpdesk Software Surveys

Posted on 9 September 2008 by targethelpdesk

Target Helpdesk Software offer fully integrated Survey Management Software as an Add-In to Target Helpdesk. The classic use of surveys is to include a client satisfaction survey link in email communications to help gather views on satisfaction and perception of … Continue reading →

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The Cost of Free Helpdesk Software

Posted on 20 August 2008 by targethelpdesk

Why pay for helpdesk software? There is lots a good free software around. However, when it comes to a specialist piece of software that serves a critical element of your business, you should consider the true cost of “free helpdesk … Continue reading →

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New Products Announcement

Posted on 23 July 2008 by targethelpdesk

Target Helpdesk Software are delighted to announce the introduction of 4 great new products. These additions will compliment the core Target Helpdesk product and help further improve and streamline the client support operation. All products have been built with seamless integration … Continue reading →

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Helpdesk Software Selection

Posted on 3 July 2008 by targethelpdesk

Leading the hunt for the best helpdesk software to recommend to your manager? Or are you the helpdesk support manager looking to compile a shortlist of products to trial for your team? Here are a few points to consider when … Continue reading →

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Welcome!

Posted on 2 June 2008 by targethelpdesk

Welcome to the Target Helpdesk Software Blog! We will use this resource as an informal complement to the formal website – http://www.targethelpdesk.com We will post information about Target Helpdesk including latest news, updates as well as brief discussions and scenarios … Continue reading →

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