Tag Archives: helpdesk
Your Helpdesk Email Service
Target Helpdesk comes complete with a back-end service which is your silent agent that looks after both inbound and outbound emails as well as some other auxillary tasks such as search indexing and statistical crunching. Inbound and outbound email processing … Continue reading
The Value of Helpdesk Software Surveys
Target Helpdesk Software offer fully integrated Survey Management Software as an Add-In to Target Helpdesk. The classic use of surveys is to include a client satisfaction survey link in email communications to help gather views on satisfaction and perception of … Continue reading
Posted in features, General, Management, Products
Tagged client satisfaction, feedback, helpdesk, survey, tech
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