Tag Archives: Reporting

LiveSearch, LiveFilter and now LiveReports!

Posted on 14 July 2008 by targethelpdesk

Target Helpdesk places great emphasis on both the helpdesk operators and helpdesk manager. To that end the addition of LiveReports will be an added bonus for the helpdesk manager or business owner. LiveReports lets you design your own dashboard using … Continue reading →

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New Report – Service Level Response Analysis

Posted on 14 June 2008 by targethelpdesk

Ok, we just developed a very powerful response analysis report to add to the existing suite of Target Helpdesk reports. This is another report that gives you a straightforward answer as to how your helpdesk is performing. Basically, it tells … Continue reading →

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